Marathon Automotive

Marathon Automotive

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"My wife and I both use Marathon. We have always been impressed with the sincerity of the staff, quality of service and feeling part of the Marathon family. Marathon sees the value of us... and we see the value of their service."Chip Petty"They are excellent at diagnosing the problem and fixing it quickly. They charge fairly and will do the extra things that make it convenient for you. I consider the staff my friends..."Larry Fatt"We are so glad we found Marathon Automotive! From tires to service and repairs, they have always been professional, honest and knowledgeable. We wouldn't take our Honda's anywhere else."Beth M."...I felt my car was treated with respect long since forgotten by my dealer. BTW the coffee is great while I wait and I like to walk to the surrounding shops and restaurants while I wait on bigger jobs. Keep it up Marathon! A+++++"James D."I’ve been using Marathon Automotive services since 1994. If I had to sum up my relationship with them I would say, 'I can trust them.' "Keli MacIntosh"We've been using Marathon Automotive for 26+ years and have always received superior service for all of our vehicles, both personal and company..."Sue Kitchen"Marathon Automotive is my favorite place to go for my auto maintenance and repairs. They are honest, friendly, and very accommodating... I like their commitment to use the highest quality and most eco-friendly parts. "Lisa Danto"...I found everyone that I dealt with at Marathon to be honest, educated, and communicated well both over the phone and in person. I'm thankful that they didn't try to take advantage of me being out of state and during a time of need..."Jerel D. "It has been my pleasure to have worked with everyone at Marathon Automotive over the years. I have enjoyed your honesty and integrity and feel that you always show a sincere concern for the care of your customers... "Kathy Jabara"I feel as though Marathon Automotive is the best place to take your vehicle. From the moment you walk in, everyone is friendly, professional, and great to deal with. Did these guys get trained by the Ritz Carlton? Their prices are in line with others, and yet they give you so much more value..."Sebastian Garbsch"I have been using Marathon Automotive for all my car (Subaru) servicing needs for the past 25 years. I always find the staff to be very accommodating when scheduling appointments, especially in emergencies..."Pat Buron"Knowing that everyone at Marathon is taking care of both of our vehicles... gives peace of mind that will always make it home safely on the snowiest of nights and the hottest of summer days... We love Marathon..."Leslie and Russ Knopp"If you are looking for an automotive service center that is locally owned and operated by people that excel at service, accurate estimates, and timely completion dates, stop in at Marathon Automotive. "Ed and Carole Trahan"Always friendly and courteous, take the time to explain needed service and offer options, and most importantly, they stand behind their work. Not the least expensive in town, but worth every penny for the quality work. Tire pricing is competitive, and the honest tire advice is priceless."Timothy Burke"Absolutely spectacular service! I am impressed every visit with the team's ability to not only recognize you, but remember things that were going on the last time you were in."Whitney Fisher Miller"It is always a pleasure to do business with Marathon Automotive. A customer can rely on top-quality work in a thoroughly professional environment... When service is performed, it will be done by highly trained technicians..."Eb and Mary Frixen"Everyone is always so helpful at Marathon Automotive. Dave has given me many tips when purchasing a travel trailer, or new car, beyond what is expected. I have used Marathon for ten years for all of my auto repair service..."Sara Cockrell"The staff at Marathon Automotive have the 'attention to detail' that allows my family to travel with the confidence that they will arrive at their destination."Bill White"Done correctly. Done economically. Done on time."Dave Warren"...I have had no complaints and no problems with the work that they have performed on my SUV. They are very courteous and make me feel welcome every time I walk through their door. They will always be my preferred choice."Debbie Greensky"I can always count on Marathon Automotive to deliver thoughtful, quality service and a good price. I have been going there for decades and they are great to work with."James D. and Christina MacInnes"I have been working with the staff at Marathon for over 15 years. On occasion I have tried other companies for car service, but always return to Marathon because of the courtesy of the staff as well as their knowledge of vehicles... "Donna Valdmanis"With equally excellent people skills and automotive skills, the folks at Marathon Automotive provide the best car maintenance ever - anywhere! They're the Click and Clack of the Grand Traverse Region."Amy Tyler"I highly recommend Marathon Automotive for the following reasons: Friendly and courteous service. Scheduled repairs completed on time. Quality results. Fair and competitive pricing. Dependable shuttle..."Ted Fistler"My husband is a do-it-yourselfer who trusts nothing to anyone. This is the ONLY place he will "let me" take my Subaru for the few things he doesn't have time for. (And he checks things over when I get home ... )"Patty Marden"I am a long-time customer because of friendliness, trust and good work."Dan Tholen"We always know at Marathon things will be done right and if something should be done it is so. And if something doesn't need to be done Marathon will say so. "Harry Janis

PRESS RELEASE

FOR IMMEDIATE RELEASE

Marathon Automotive named a Top Ten Automotive Repair Shop in USA

Traverse City, Michigan January 11, 2010. Marathon Automotive received the honor of being named one of the top 10 automotive repair shops in the nation by Motor Age Magazine.

The December 2009 issue of Motor Age Magazine, the leading publication of the automotive service industry, named Marathon Automotive (located at 845 South Airport Rd 1/4 mile east of Garfield Ave.) as one of the top ten automotive repair shops in the USA.

“We had many outstanding shops apply for this contest,” said Bill Cannon, Motor Age editor-in-chief. “The level of sophistication and expertise that they demonstrated is a testimony to the professionalism that is abundant in the entire U.S. motor vehicle repair industry.”

Marathon Automotive is the only shop in Michigan to win in the 5 year history of the contest.

“Being recognized as one of the top 10 shops in the nation is a huge honor” said Ross Schofield founder and owner of Marathon Automotive. “I started this business in 1980 with the goal to not only to be the best auto repair shop in Michigan but also to be one of the best in the nation. I can largely attribute our success to our great employees. We work hard to give our customer the best service possible.”

Shops were judged in 15 different areas including: customer service and satisfaction, history and mission of their business, overall business philosophy, employee relations, shop management procedures, technical training and certifications, tools and equipment, parts quality standards,  web site design,  sales and marketing efforts  and  industry and community involvement.

To help determine the winners, photographs, videos and essays were submitted by each repair shop. Winning shops were rated on a point system in the 15 different categories and well as an extensive interview. The panel of leading industry experts also rated the shops on practical business sense and creativity.

In 1992 Marathon Automotive became Traverse City’s first AC Delco Service Center. 

In 2000, they became the only ASE Blue Seal Shop in Traverse City, and as of 2010, they are still the only one. 

In 2008 they earned the distinction of being the only full service AAA Approved Service Center in Traverse City.

Looking over their web site http://marathonauto.com/ one testimonial sums it up best. "The folks at Marathon Automotive make me feel they care as much for my well being as they do for my cars." 

 

Motor Age article here    


“Motor Age Top Shop” it’s the most prestigious competition in the automotive repair industry and is conducted by Motor Age magazine the oldest and most respected trade magazine in the business.
Their first issue was published in September 1899 and today reaches an audience of 140,000 automotive service industry professionals.

 

Marathon Automotive